Privacy Policy

1. Introduction

Portoff Inc. ("Portoff," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or use our services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Billing information (such as credit card details and billing address)
• Shipping information (such as sender and recipient addresses)
• Identity verification information (such as date of birth or government ID)
• Communications you send to us

2.2 Automatically Collected Information

When you use our Services, we may automatically collect certain information, including:

• Device information (such as IP address, browser type, operating system)
• Usage details (such as pages visited, time spent on pages)
• Location information (if permitted by your device settings)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Business partners
• Service providers
• Identity verification services
• Payment processors
• Public databases

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing and fulfilling shipments
• Processing payments and billing
• Communicating with you about our Services
• Providing customer support
• Sending administrative information, such as updates to our terms or privacy policy
• Marketing and promotional communications (subject to your preferences)
• Analyzing usage patterns and trends
• Protecting against fraud and unauthorized transactions
• Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information with the following parties and in the following circumstances:

4.1 Service Providers

We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.

4.2 Business Transfers

If Portoff is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of such transaction.

4.3 Legal Requirements

We may disclose your information if we believe in good faith that such disclosure is necessary to:

• Comply with relevant laws or regulatory requirements
• Respond to valid legal process
• Protect the rights, property, or safety of Portoff, our users, or others
• Detect, investigate, prevent, or address fraud, security, or technical issues

4.4 With Your Consent

We may share your information with other parties with your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Your account is protected by a password. We urge you to use a strong, unique password and to keep this password confidential.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider:

• The nature of the information
• Our legal obligations
• Operational requirements
• Accounting, legal, and reporting requirements

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing your personal information
• Correcting inaccurate information
• Deleting your information
• Restricting or objecting to processing
• Data portability
• Withdrawing consent

To exercise these rights, please contact us using the information provided in the "Contact Information" section below.

8. International Data Transfers

Portoff operates globally, which means your information may be transferred to, stored, or processed in countries other than the country where the information was originally collected. When we transfer personal information internationally, we take appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable law.

9. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time at our sole discretion. If we make material changes, we will notify you by email (if we have your contact information) or by posting a notice on our website. Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Portoff Inc.
Attn: Privacy Officer
123 Freight Boulevard
New York, NY 10001
Email: privacy@portoff.io
Phone: +1 (800) 123-4567